Witness Care Units are units which have been set up across England and Wales to provide information and support to victims and witnesses in cases progressing through the criminal justice system. Witness Care Units are jointly funded by Police and the Crown Prosecution Service (CPS) under national agreements. They aim to provide the best possible support for victims and witnesses throughout the court system.
A Witness Care Unit manages the care of victims and witnesses during a case, from the charge to the end of the case. It acts as a single point of contact for victims and witnesses, carries out a full needs assessment for those with particular support requirements, offers support and communicates the outcome of the trial. Support and information will be tailored to the needs of the individual victim or witness.