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I am under 18 years of age. What do I do if I receive unwanted contact from the offender?

If you receive unwanted contact from a prisoner (including telephone calls, emails, social media, or by post), you can report this by calling the National Offender Management Service Victim Helpline on 0845 7585 112. You can also speak to your Victim Liaison Officer (VLO ), if you have one.


If you receive unwanted contact from an offender who has been released from prison and who is on licence, meaning they are no longer in prison but have to follow certain restrictions, you can contact the police, or your VLO if you have one. If the offender is under 18 and being supervised by a Youth Offending Team (YOT ), you can contact that YOT to report any unwanted contact. YOTs work with young people that get into trouble with the law.

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